Star Alliance Opens New Lounge For Customers

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Star Alliance customers travelling from the Dutch capital can look forward to a new premium lounge experience at Amsterdam Airport Schiphol. The new Star Alliance Lounge will welcome eligible First and Business Class passengers and Star Alliance Gold Card holders as well as eligible paid lounge members of the Air Canada Maple Leaf Worldwide Club and United Club programmes as of March 8th onwards.

South African Airways, Ethiopian Airlines, among others are members of the alliance in Africa.

Free Wi-Fi is available throughout the lounge, and a mix of standard and USB power outlets ensure that customers can recharge their electronic devices.

Facilities include a luggage storage area, individual work booths, communal work table, dining area, bar area, relaxation area and a wine bar. Amenities feature a serviced bar during afternoon hours, beer on tap, a complimentary buffet with hot and cold meal options, flight information, business services such as printing and scanning, complimentary reading material and personal care amenities upon request.

“Star Alliance has set itself the overall goal of improving the customer’s travel experience. Offering a premium lounge product is an integral part of this strategy. Our new Amsterdam Lounge expands the network of Star Alliance branded lounges to eight and offers our customers flying from ‘De Dam’ a state-of-the-art lounge experience”, said Christian Draeger, Vice President Customer Experience, Star Alliance.

“We are delighted to partner with Star Alliance in bringing its latest addition of Star Alliance branded lounges to the Dutch capital, where customers will be able to enjoy ASPIRE’s proclaimed hospitality and services. We believe that the combination of its intelligent design, comprehensive offering and local feel, the new Star Alliance Lounge will elevate customer experience to a whole new level.”  said Menno Biersma, CEO of Swissport.

Andre van den Berg, Chief Commercial Officer of Royal Schiphol Group, adds: “We are committed to providing our passengers with a carefree and enjoyable travel experience. The Star Alliance Lounge is an attractive addition to the offering at Schiphol airport, which contributes positively to our customer proposition and allows passengers to take joy in their journey already before they board their flight.”

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