Airlink says it has reached an agreement with South African Airways in business rescue (for the re-accommodation of SAA tickets issued after 6 December 2019 for travel on Airlink flights. In terms of the agreement, Airlink will re issue and re accommodate SAA (083) tickets issued on Airlink SA8 flights on Airlink (749) tickets for travel on future Airlink 4Z flights. Airlink says it ticketing team will manage the re issue and re accommodation process.
Rodger Foster, Managing Director of Airlink, says: “This process is time consuming and we thank our travel partners and customers for their patience whilst our team of ticketing agents processes the ticket re-accommodation and re-issuing.”
Airlink says once tickets have been re-accommodated and re-issued Airlink customers will be able to contact Airlink’s customer care team to arrange their re-booking in accordance with Airlink’s published policy.
Re-accommodation of 083 tickets issued from 6 December 2019 on Airlink SA8 flights will begin immediately on condition that Airlink receives from SAA the ticket revenue associated with the re-accommodated tickets bearing in mind that SAA remains in the uncertain situation of being in business rescue.