Below you'll find a list of all posts that have been tagged as “#digitilisation”
Etihad Cargo, the cargo and logistics arm of Etihad Airways, has launched “an innovative Instant Offer Rate (IOR) tool, further enhancing the carrier’s online booking portal to streamline the booking process, provide faster response times and offer improved levels of customer service.” Etihad cargo says “the IOR solution, developed in collaboration with IBS Software, will enable the carrier to boost …
Recently, I was on a flight that was severely delayed with most passengers trying to bring their luggage into the cabin. There was simply no space on board. The flight ended up leaving more than an hour late. No doubt fears of their bags being misplaced or long delays waiting at the baggage carousel were weighing heavily on most passengers’ …
