The Federal Airports Authority of Nigeria (FAAN), in partnership with Paystack, a Nigerian financial technology (fintech) company has commenced “the roll-out of operation go cashless, a cashless contactless payment solution across all airports beginning with Murtala Muhammed International Airport, Lagos, and Nnamdi Azikiwe International Airport, Abuja.”
FAAN says: “all payments at FAAN’s revenue points, including airport Access Gates, Car Parks, FAAN VIP and Protocol Lounges will go cashless which means we will be phasing out the collection of cash at these points. Travelers and airport users will now enjoy fast and seamless services by using a secure contactless payment option.”
According to the airport authority, this initiative “responds to the growing demand for safe, modern, and transparent payment systems while ensuring Nigeria’s airports remain aligned with global digital trends.” By reducing reliance on cash, FAAN says it “aims to enhance efficiency, improve revenue assurance, and deliver a better customer experience at our airports.”
To ease the transition, FAANS confirms that “trained brand ambassadors have been deployed at access gates and around the terminals to guide users, assist with onboarding, provide demonstrations, and answer questions they may have.” In addition, FAAN says “passengers can obtain a FAAN Go Cashless Card at any airport access gate in Lagos and Abuja.”
FAAN says it “remains committed to continuous improvement and will expand this cashless policy to other airports nationwide in phases.”
