Southern African regional airline, Airlink has established country offices in Gaborone and Lusaka to enhance customer services in Botswana and Zambia.
According to the airline, “the new country offices in the two capitals are officially opened for business, they provide direct customer and local travel industry support with flight reservations, ticketing, and special services assistance, and are located to provide easy access to customers.”
Airlink CEO and Managing Director, Rodger Foster said “Botswana and Zambia are both important and vibrant markets for Airlink, which provides crucial connectivity for people travelling for business and leisure. As international long-haul tourism recovers, we are also seeing strong demand for travel on our services to Maun, the Okavango Delta and Livingstone (on the Zambian side of Victoria Falls). Business travel is also picking up with increased trade and other commercial activity in those markets. Our new Gaborone and Lusaka city offices will enable us to have closer, more direct contact with our customers and the trade as these markets continue to grow. We have deliberately located the offices for maximum customer convenience, saving them the time, trouble and expense of having to go to the ticketing offices at those cities’ airports.”
The Lusaka office is staffed by a team of three personnel while the Gaborone team comprises two staff and Airlink’s country manager.
Airlink says it operates up to 40 return flights a week to Lusaka, Livingstone and Ndola in Zambia and up to 50 return flights a week to Gaborone, Maun and Kasane in Botswana.