Global leader in air transport technology, SITA is “celebrating its 75th anniversary, marking seven and a half decades of groundbreaking innovation, unwavering commitment, and exceptional service to the aviation industry.” Founded in 1949 by 11 pioneering airlines, SITA which has been owned by the air transport industry and driven by its needs since its inception says its “history is one …
Eurowings And SITA Collaborate To Improve Passenger Baggage Operations
Eurowings has “signed a five-year contract to deploy SITA Bag Journey for real-time tracking information of passenger bags through the entire journey. This will help improve the baggage experience for passengers, improve baggage operations, and reduce the overall cost of mishandled baggage.” SITA Bag Journey provides “an end-to-end view of the bag journey, from when a passenger checks in their baggage to …
AACO and SITA Launch Projects On Digital Identity And Sustainability Management
The Arab Air Carriers Organization (AACO) and SITA, the leading IT provider to the air transport industry, have announced the launch of pilot projects that will tackle two critical challenges facing airlines today: sustainability management and digital identity. Announced at the AACO’s AGM in Riyadh, “the two solutions will be trialed over the next few months with three AACO member …
SITA Collaborates With Costa Cruises For Enhanced Flight Monitoring System
Leading IT provider to the travel industry, SITA, says it is collaborating with Costa Cruises, the Italian cruise company to mitigate costly trip disruptions. By providing accurate real-time flight updates via a cloud-based application equipped with an intuitive user interface, the operations team can link each flight to the associated vessel and the relevant booking codes. Costa Cruises, is part …
It is Time to Rebuild Passenger Confidence in Checked Baggage
Recently, I was on a flight that was severely delayed with most passengers trying to bring their luggage into the cabin. There was simply no space on board. The flight ended up leaving more than an hour late. No doubt fears of their bags being misplaced or long delays waiting at the baggage carousel were weighing heavily on most passengers’ …
Improving Passenger Experience At African Airports
By Hani El-Assaad The past year saw a resurgence in demand for air travel to, from and within Africa, with end-2022 capacity in all the sub-regions either exceeding or close to early January 2020 levels, bar Southern Africa, which ended the year 27%* below that high-tide line. As forecast, the recovery was led by domestic markets, but regional and long-haul …
SITA To Deploy Airline Technology To Manage Repatriation Of Lost Items At Passenger Terminal Expo 2022
SITA has signed an exclusive agreement with UKi Media & Events to trace and repatriate lost items at this year’s Passenger Terminal Expo, the world’s biggest airport exhibition being held in Paris from 15-17 June. Using SITA WorldTracer® Lost and Found Property, attendees will be able to use their mobile device to register any missing items, which are automatically …
COVID-19 Crisis Shifts The Focus Of IT Spend To Automation, Sustainability, And Digital Health
CIOs betting on technology to support industry recovery, according to new findings from SITA’s 2021 Air Transport IT Insights While IT budgets have stayed largely flat in 2021, airport and airline CIOs are betting on technology to support their recovery from COVID-19, with a significant increase in spending on digitalization and sustainability as key priorities by 2024. This is …
SITA Launches Free Digital Travel Declaration Solution, Supporting Governments In Safely Opening Their Borders
SITA said it will make its Digital Travel Declaration solution – which allows passengers to share required travel and health documentation with governments ahead of travel – available to governments free of charge globally. According to SITA, this is aimed at addressing the global challenge of submitting and verifying health documentation which remains a major impediment to the recovery of …
COVID-19 Has Changed The It Spending Priorities For Airports And Airlines In 2020
SITA said COVID-19 pandemic has refocused IT spending priorities for airlines and airports in 2020 as revenue plunged and the industry faced new health and operational requirements needed to keep flying. Among the key findings from SITA’s 2020 Air Transport IT Insights, was an accelerated investment in automated passenger processing focusing on touchless and mobile services. There was also …









