Airports Council International (ACI) World said it has launched a comprehensive report to help airport executives with their holistic sustainability strategy as they work towards aligning their local initiatives with common international topics and objectives The ACI World Sustainability Strategy for Airports Worldwide, which builds on the ACI EUROPE Sustainability Strategies for Airports, provides an overview of how sustainable aviation …
AFRAA Inks MoU With Alta For Mutual Benefit Of Airlines In Caribbean, Latin America, Africa Region
The African Airlines Association (AFRAA) has signed a memorandum of understanding (MoU) with the Latin American and Caribbean Air Transport Association (ALTA) to support the socio-economic integration, prosperity and sustainable development of civil aviation in the regions represented by the two Associations. According to AFRAA, the MoU was signed by Abdérahmane Berthé, AFRAA’s Secretary-General and José Ricardo Botelho, ALTA’sExecutive Director …
Delta Airlines Appoints Nicolas Ferri As Vice President – Europe, Middle East, Africa, India
Delta Airlines has announced the appointment of Nicolas Ferri as the Vice President of Europe, Middle East, Africa and India (EMEAI). According to the airline, Ferri will oversee key strategic commercial and customer experience initiatives in the region, working closely with Delta’s European Joint Venture partners Air France, KLM and Virgin Atlantic, as the airline focuses on rebuilding its trans-Atlantic …
Architects Institute Honours Sen. Hadi Sirika For Unprecedented Infrastructural Development
The Nigeria Minister of Aviation Sen. Hadi Sirika has received the Honorary Fellowship and Distinguished Service Award of the Nigerian Institute of Architects for the unprecedented infrastructural developments within the aviation sector under his leadership. The Award was given to the Minister at the Institute’s Architecture Annual Award which took place recently in Abuja. According to the Institute, under the …
ACI World Reveals COVID-19’s Impact On World’s Busiest Airports, Calls For More Support
Airports Council International (ACI) World has published its preliminary world airport traffic rankings – covering passenger traffic, cargo volumes, and aircraft movements for 2020 – showing the dramatic impact of COVID-19 on what is ordinarily the world’s busiest airports. According to ACI, global passenger traffic at the world’s top 10 busiest airports decreased by -45.7% in 2020. Overall, passenger traffic …
Airlink Adjusts Flight Schedule To Comply With South Africa’s New Curfew
Airlink said it has adjusted its schedule of early morning and evening departures so that customers can comply with the country’s new curfew with minimal disruption to their travel plans. According to the airline, the changes will affect flights that were originally due to depart prior to 08:00 and arrive after 20:00. These will be rescheduled to depart as soon …
ATNS, Airline Industry Discuss Covid-19 Impact On Operations
The global airline industry has been severely impacted by the advent of Covid-19, resulting in drastic decrease in passenger numbers and air traffic movements. The South African aviation industry has not been spared and this phenomenon has had negative consequences on the finances and operations of airlines, airport authorities, air navigation service providers and associated entities. As one of these …
IATA Requests Global Suspension Of Slot Rules Due To Coronavirus
The International Air Transport Association (IATA) has said it is contacting aviation regulators worldwide to request that the rules governing use of airport slots be suspended immediately and for the 2020 season, due to the impact of COVID-19 (the Coronavirus). According to IATA, around 43% of all passengers depart from over 200 slot coordinated airports worldwide. At present, the rules …
Passenger Demand Continues on Moderate Upward Path
The International Air Transport Association (IATA) announced global passenger traffic results for September 2019 showing that demand (measured in revenue passenger kilometers or RPKs) climbed 3.8% compared to the same month last year, broadly unchanged from August’s performance. Capacity (available seat kilometers or ASKs) increased by 3.3%, and load factor climbed 0.4% percentage point to 81.9%, which was a record …
Airports: The Challenge Of Successful Customer Experience
By Frederic Lamarche Airports are often considered as a source of anxiousness or discomfort. To improve efficiency, eliminate traveller stress and significantly revamp the service offered, they need to review their understanding of customer experience concerns and to deliver new solutions. There is a myriad of factors affecting customer experience: multiple touch points, multiple controls, long queuing, uncomfortable crowding, misdirected …