Incheon Airport becomes world’s first to achieve highest level of Airport Customer Experience accreditation

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At the Airports Council International (ACI) Customer Experience Global Summit, ACI World announced the launch of the new highest level of its Airport Customer Experience Accreditation program, Level 5, with the Republic of Korea’s Incheon Airport as the first airport in the world to achieve this top level of accreditation.   ACI World’s Airport Customer Experience (CX) Accreditation program is …