Below you'll find a list of all posts that have been categorized as “Covers”
By Frederic Lamarche Airports are often considered as a source of anxiousness or discomfort. To improve efficiency, eliminate traveller stress and significantly revamp the service offered, they need to review their understanding of customer experience concerns and to deliver new solutions. There is a myriad of factors affecting customer experience: multiple touch points, multiple controls, long queuing, uncomfortable crowding, misdirected …
By Roland Ohaeri Airports’ New Exciting Challenges The airports industry in Africa faces perhaps its most tasking but promising moment in history. African airports, alongside other aviation sectors are transiting into a liberalized air transport market, which will unleash a new level of competition and demand upgrade in overall airport service quality as passengers and users get more discerning. Unlike …
By Frederic Lamarche Liberalization of air transport is a huge milestone for African carriers. More than ever, they need to review and adapt their commercial, network and fleet strategies to cope with market constraints. And there is an emerging and strong trend which has been too often underestimated during the past decades till today and which will definitely be a …
By Roland Ohaeri The Decisive Step The Single African Air Transport Market (SAATM) was launched in January 2018 by African Union (AU) leaders to liberalize air services for operators within the continent, and thence redefine Africa’s approach to aviation and air transport development in Africa. To many, so far, the march towards liberalization of air transport in Africa has made …
By Roland Ohaeri Depleting Pool A disturbing number of Africa’s Air Traffic Management (ATM) professionals have retired over the past 10 years, and, perhaps, with their spouses equally retired, are now lounging in the cool breeze of their country homes or engaging in other pastimes, leaving a gap in the demanding air navigation services environment in Africa. More African ATM …
By Clive Rankin Africa is a continent that inspires, attracts and is full of potential. But it is also a place of challenges, especially in the aviation industry. This presents an intriguing perspective, especially looking at the beast that is MRO and some of its solutions for African operators. So very promising, yet also marred with difficulties. Whoever one asks …
Unyielding Aircraft Prices The cost of aircraft is still a major worry for African carriers. Though this is a global phenomenon, Africa’s case is contextually different. And despite continued talks and resolutions on the ‘ways forward’ over the years, financing aircraft for most of African operators has not become easier. The prices of the highly recommend new aircraft could be …
Rising Traffic The major challenges limiting passenger, cargo and aircraft movement in Africa are the pervasive market restrictions imposed by African States due seemingly to unfounded fear of domination by other States and their airlines. On-going efforts by African governments to achieve the Single African Air Transport Market (SAATM) in 2017/2018, and efforts by aviation industry and partners to harmonize …
Ripe Funding Opportunities The long-running challenge of inadequate funding for the aviation industry in Africa is seen by many as an issue that Africa’s leading institutions – including funding institutions, Regional Economic Communities (RECs), and industry organizations – are expected to redouble their efforts, directly or indirectly, to address. But how are these institutions poised to make their push for …
